Question 1

How long will I have to wait to receive my report?

Accepted Answer

Level 2 Surveys - within 3 working days.

Level 3 Surveys - within 5 working days.

This allows sufficient time for reflection following the survey.

Question 2

I've had a mortgage valuation carried out, why do I need a survey?

Accepted Answer

When you are buying a home through a mortgage, the lender will carry out a valuation through one of their partnered surveyors. The valuation is a limited check on the home, carried out on behalf of your mortgage lender to ensure it's worth the money they're lending you. It is not a full inspection and will not pick up on a lot of potential problems with a property. There could be issues that cost a huge amount to put right, and they won't appear in the valuation report.

We would always recommend having a proper survey carried out before purchase to give you peace of mind.

Question 3

How long does it take to conduct the survey?

Accepted Answer

Level 2 surveys generally take anywhere between 1.5 - 4 hours depending on the property.

Level 3 surveys can take anywhere up to 8 hours.

However, time onsite may vary as we will always carry out a thorough inspection, regardless of how long it takes.

Question 4

Do you carry out private valuations?

Accepted Answer

We can carry out a market valuation as part of a Level 2 or 3 survey for an additional cost of £150.

However, at this current time, we do not provide valuations for any other purposes such as help to buy, matrimonial or probate.

Question 5

Can I have some free advice prior to booking a survey?

Accepted Answer

Absolutely! Feel free to contact us either via e-mail, our booking form or phone and we'll be happy to help.

Question 6

Does somebody have to be in for the survey, as I'm buying an empty property?

Accepted Answer

No - as long as the sellers or agents can provide us with keys, this will not be an issue.

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