FAQ

How long will I have to wait to receive my report?

Level 2 Surveys - Within 3 working days. Level 3 Surveys - Within 5 working days. This allows sufficient time for reflection following the survey.
Can I have some free advice prior to booking a survey?

Absolutely! Feel free to contact us either via e-mail, our booking form or phone and we'll be happy to help.
I've had a mortgage valuation carried out, why do I need a Home Survey?

When you are buying a home through a mortgage, the lender will probably ask you to pay for the valuation. The valuation is a limited check on the home, carried out on behalf of your mortgage lender to ensure it's worth the money they're lending you. It is not a full inspection and will not pick up on a lot of potential problems with a property. There could be issues that cost a huge amount to put right, and they won't appear in the valuation report. We would always recommend having a Home Survey or Building Survey carried out prior to purchase to give you peace of mind.
Do you carry out private valuations?

We can carry out a market valuation as part of a Level 2 Home Survey (for an additional cost). However, at this current time, we do not provide valuations for any other purposes such as help to buy, matrimonial or probate.
How long does it take to conduct the survey?

Home Surveys (Level 2) generally take anywhere between 1.5 - 4 hours depending on the property. Building Surveys (Level 3) can take anywhere up to 8 hours. However, time onsite may vary as we will always carry out a thorough inspection, regardless of how long it takes.
Does somebody have to be in for the survey?

No, as long as the seller is happy to provide us with the keys and allow us to inspect the property whilst empty.